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Q1.
Can I cancel prior booking?
| A. |
Yes. You can cancel
prior booking at “confirm.edit.cancel”
page.
Please be informed that tabimado doesn’t accept
late notice of cancellation. In such case, contact
hotels directly. |
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Q2.
What should I do for late arrival?
| A. |
Please inform the
hotels for possible late arrival. If not, the reservation
might be cancelled. |
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Q3.
Can I edit reservation criteria (check in time, name of
guest)?
| A. |
We are sorry that
tabimado doesn’t allow changes on reservation
criteria. Please inform the hotels directly. Make
sure that the status of deal has changed to “completed”.
You may alternatively cancel prior booking and then
start new one. In such case, please be informed
that prior rate and availability are not guaranteed. |
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Q4.
Can I shorten the stay?
| A. |
Yes. You can shorten
stay at “confirm.edit.cancel” page.
In case this service expired when approaching the
check in date, please contact hotels directly. |
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Q5.
Can I extend the stay?
| A. |
You have to check
the availability before extending stay. You can
either reserve for prolonged stay or cancel the
prior booking and then start a new one. Please inform
the hotel so as to guarantee the same room and same
rate. |
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Q6.
What can I do to change stay period?
| A. |
First, you have
to check the availability according to new schedule.
If there are rooms available, please renew your
reservation and cancel the prior booking. If not,
contact the hotels directly. In this case, tabimado
rate may not be guaranteed. |
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Q7.
What should I do if I want to change reservation criteria
(room type, number of guests per room)?
| A. |
First, you have
to check the availability according to new criteria.
If there are rooms available, please renew your
reservation and cancel the prior booking. If not,
contact the hotels directly. In this case, tabimado
rate may not be guaranteed. |
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